![]() iPhone 8 or later – Press and then release the Volume Up button, then press and release the Volume Down button.You do this by pressing the same buttons for your device as force restarting your iPhone. If you find that iTunes won’t recognise your iPhone, you may need to put it into recovery mode. See if an iPhone icon comes up in iTunes, this means that you are in luck and iTunes is recognising the phone. Plug your iPhone into your computer and start iTunes. It is best to ensure you have the latest version of iTunes installed on your computer so you may need to update it before trying this step. Is there any water damage or cracks on the screen? Be sure to check the jack (where you plug it in) thoroughly for liquid or any fluff or foreign matter that could be causing an issue.Ĭonnecting your iPhone to iTunes may help if there is a hardware problem with the display only but the phone itself is fine or if the iOS operating system has become corrupted and needs to be re-installed or updated. Even liquid spilt on the phone a week ago could now be preventing it from turning on. The next important step is to check your phone for any obvious damage that could be causing a hardware problem. If the slider appears on the screen or the screen dims, keep holding them down until the Apple logo appears on the screen. Hold down the Sleep/Wake button and the Home button at the same time for at least 10 seconds. ![]() Press and also hold down the Top (or Side) button and the Volume Down button until the Apple logo appears on the screen. Force Restart iPhone 7 or iPhone 7 Plus.After that, press and hold the Side button until the Apple logo appears on the screen. Press and then release the Volume Up button, then press and release the Volume Down button. The process varies depending on which version of iPhone you have. Don’t worry, it won’t delete any data or info off your phone. If there is a software glitch, and your iPhone is frozen, hard resetting your iPhone will force it to restart. If your iPhone screen is black, you may find this doesn’t work. The normal process to restart is to hold down the Sleep/Wake button on the top of the phone and slide the slider to restart your iPhone. The next step if your iPhone won’t turn on, is to restart it. You could even try charging a friend’s phone to see if there is a problem with your charger. Inspect your cable and adapter for any obvious signs of damage that could be causing a problem, such as a frayed cord. If your phone still won’t turn on, try using a different USB cable and power adapter and check the jack (where the charger plugs into the phone) in case that’s where the problem lies. You can leave your phone connected for up to an hour before deciding it is indeed not working (as recommended by Apple). It usually comes up within a few minutes if there is no issue. Plug your phone in and wait to see if the charging screen comes up. This seems like an obvious step, but may save a lot of trouble in the long run. If your iPhone won’t turn on, the first step is to plug it in to charge. Follow these steps to troubleshoot this problem. ![]() When you find that your iPhone won’t turn on or charge you will need to determine if there is a software or hardware problem. Used keyboard shortcut to make screen brighter when unplugged (I can see it is on max.7 Tips to Try When your Apple iPhone is Dead.Uninstall and reinstall graphics driver.Installed latest AMD Radeon R5 GPU driver. ![]() So far I have tried all these with no change in behaviour: I can also see the screen contents if I shine a torch on the screen when the backlight is off so I know it's there. The laptop doesn't turn off and when I plug it in again I can see the notification saying the laptop is charging as the screen comes back on. I have searched for this already on here and seen many posts with fixes by webworkings but none of them have worked for me so here goes.Īsus X555YA laptop running Windows 10 - belongs to a friend and they asked me to have a look a the screen issue - which is that the screen backlight turns off when power cable is unplugged, but comes back on when it is plugged in again.
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